Free Shipping on ALL Orders over $100 (excl. tax):
We offer free regular shipping on all orders over $100 before tax. A2-Z Consulting ships orders of any size to any address in Canada.To make sure you receive your order as quickly as possible, and with the greatest variety of cost options, we ship through various couriers.
Shipments and deliveries are processed on weekdays. Orders placed after 5:00 PM (EST) on Friday, or on a Saturday or Sunday, will be processed on Monday or Next Business Day.
Delivery times are based on our best approximations and cannot be guaranteed. Estimated delivery times for shipments to CANADA are based on estimates from our shipping partners. Some shipments may be delayed due to remote locations and this will affect delivery time.
Damaged in Shipment
If you receive a product that was damaged in shipment, please contact info@ca2-z.com within 24 hours of receipt and we’ll open a claim with the Courier Company on your behalf. Depending on the courier used, sometimes we cannot open a claim on your behalf if 24 hours have passed since you received your order.
Please keep the box, the packaging, and the contents of the order to expedite your claim. Claims will require approximately two weeks for processing and replacements will be organized as needed.
Return Shipping Costs
We are happy to exchange unused and unmodified items within 15 days of receipt and defective or nonfunctional items within 30 days. With the exception of items damaged during shipments, customers are responsible for shipping charges when sending items back to our warehouse. We will pay shipping back to the customer.
Understanding of Shipping Methods
We are offering Free Shipping and Priority Shipping Methods on orders over $100 before tax. Free Shipping takes up to 2 working days to ship the order. Delivery time would be visible in the tracking details on the carrier’s respective websites like, Canada Post and FedEx… In general most orders will be delivered within 7 working days.